Ordering Instructions

Aurora offers and sells research chemicals for laboratory use to legal entities only

Aurora does not sell chemicals from this list of prohibited products: controlled substances; illegal and potentially illegal products and services; prescription drugs; unapproved drugs; pharmaceuticals and pseudo-pharmaceuticals (anti-aging pills, sex nutrients, etc.); medical marijuana and marijuana products and ingredients; cannabis products and ingredients; and/or drug paraphernalia.

How to order from the Aurora Fine Chemicals

We welcome our customers' written inquiries; we answer within 12 - 24 hours. We can accept written inquiries only, preferably via email

How to order a custom synthesis

Please provide us with desired structures and amounts. If necessary, both parties will sign a secrecy agreementin advance. We will tender offers including prices and delivery times within 48 hours. Along with the ordered compound, we can also deliver a synthesis protocol including analytical data and reports upon request.

We deliver a biweekly intermediate report. Aurora's success rate is about 85%. This means that when we accept orders we generally deliver ordered substances 85% of the time or within 72 hours.

How to order a custom research

The main procedure we describe immediately above. However, we cannot guarantee that a final product will be available. We will deliver all synthesized intermediates, minor and undesired compounds, along with the synthesis records and analysis data..

Terms of Business

Conditions of sale and quotations

We quote prices solely via our contact page. We return offers within 24 calendar hours. Our offers stands for 10 calendar days.

Purity

All chemicals are typically >92% for screening compounds and >97% for building blocks. The structure and purity is confirmed by NMR and LC-MS.

We do not accept return of chemicals where the customer imposes his own quality parameters, unless these have been stipulated on the original order and agreed to in writing by Aurora Fine Chemicals.

Complaints

Please notify us of any non-delivery or any unacceptability of goods within 21 days of the date of iur invoice; otherwise the invoice will be deemed to be payable in full.

Delivered goods can be returned if upon Aurora's approval in writing. We cannot accept the return of compounds without our prior approval in writing.

Payment

Payment terms are due within 30 days from the date of our invoice. Any overdue payments will be liable to a surcharge of 1.5% per month, to accrue on a daily basis.

Purchase Cancellation Fee

We impose cancellation fees of 7.5% within the 2 hours after receiving a purchase order (PO) of the PO amount. Cancellation fees otherwise within 24 hours after we receive a PO will be 15% of the amount of the PO. Canceling a PO later than 24 hours after an order results in being charged the full amount of the PO.

Acceptance of conditions

Placing a purchase order constitutes accepting any and all of our conditions.